Cookie policy

1. Introduction

This Cookie Policy explains how J Bild Health & Education (“we”, “us”, “our”) uses cookies and similar technologies on www.confidenttherapist.org (the “Website”). It also explains how you can manage your cookie preferences.

By using our Website, you consent to the use of cookies as described in this policy, in accordance with UK GDPR and the Privacy and Electronic Communications Regulations (PECR).

2. What Are Cookies?

Cookies are small text files that are stored on your computer, tablet, or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide information to the website owner, and improve your browsing experience.

Cookies can be:

  • Session cookies – deleted when you close your browser.

  • Persistent cookies – remain on your device until they expire or you delete them.


3. Types of Cookies We Use

We use the following categories of cookies on our Website:

3.1 Functional / Necessary Cookies
These cookies are essential for the Website to function and cannot be switched off. They include cookies that:

  • Enable you to log into your account.

  • Remember your session and course progress on the learning platform (LearnWorlds).

  • Allow secure processing of payments.

Example: LearnWorlds login and course navigation cookies.

3.2 Analytical / Performance Cookies
These cookies allow us to understand how visitors interact with our Website, helping us improve functionality and user experience. Data is anonymised where possible.

Example: Google Analytics, Hotjar (if enabled).

3.3 Marketing / Third-Party Cookies
These cookies track your browsing activity to deliver personalised marketing content. These are only set if you consent.

4. Third-Party Cookies

We may allow certain third-party services to set cookies on your device, including but not limited to:

  • LearnWorlds – for course functionality and account management.

  • Google Analytics / Hotjar – for performance and analytics.

  • Payment gateways – for processing transactions.

These third parties are responsible for their own cookie usage and compliance.

5. Your Consent

When you first visit our Website, you will see a cookie consent banner. You can:

  • Accept all cookies.

  • Reject non-essential cookies.

  • Manage your preferences via the banner or your browser settings.

You can withdraw or change your consent at any time by adjusting your browser settings or using the cookie management tools provided on the Website.

6. Managing Cookies

Most web browsers allow you to control cookies via their settings. You can:

  • Delete existing cookies.

  • Block or restrict cookies from certain websites.

  • Receive notifications when new cookies are set.

Please note that blocking or deleting certain cookies may impact the functionality of the Website, including access to courses and saved progress.

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes to our Website, services, or legal obligations. The latest version will always be posted on this page with the date of the update.

8. Contact

If you have any questions about this Cookie Policy or how we use cookies, please contact:
J Bild Health & Education
Tonbridge, Kent, United Kingdom
Email: admin@confidenttherapist.org
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